Customer Testimonials

Balance Point Heating & Air Conditioning is committed to our customer’s total satisfaction. We believe nothing speaks louder than the words of a satisfied customer.

See what people have to say about our company and leave us a review on Google.


Furnace Maintenance in Loveland, CO 80538

“We returned from a trip to Mexico on Dec. 30th and our furnace was not working. It was forecast to be very cold the next week. I called Balance Point on Saturday, Dec. 31st and they were closed and not to open until the following Tuesday for the New Years Holiday. I left a message on their phone system. I got a call back from Albert Garcia. I described my problem and Albert walked me through some steps and I got the furnace running again. I would like to commend Albert. He did not have to do what he did but he knew the weather was going to get cold and the shop would not be open until Tuesday. He was knowledgeable and courteous and we so much appreciated his help. Thank you Balance Point. I am a loyal customer.”

– David Scott.

Air Conditioner Replacement

“I used Balance Point to replace my AC unit and was completely satisfied with the quality of service and the price. These guys do it right and I highly recommend their business and their tech crew. Callen went out of his way for me, taking calls and texts outside of normal business hours to accommodate my schedule. I agree with the prior reviews, I felt like I was their #1 priority. The crew was clean, professional and on time and got the AC unit faster than I could have hoped for. Robert from their crew put in clean copper and tin work and it looks great. Well done!”

– Matt Z.

Gas Furnace Installation in Fort Collins, CO 80526

“They have replaced my air conditioner, water heater and put in a new furnace. they showed up on time, completed each job professionally and timely. When they left, the areas were cleaner than before they arrived. The technicians were knowledgeable, polite and answered all of my concerns and questions to my complete satisfaction.””

– Bill C.

Whole House Fan Installation in Fort Collins, CO 80524

“The install and product is beyond perfect. I am so happy that I found you. I trust you and your company so I’m most grateful to have continued my search on install companies. 
Thank you Tony for everything. I love the Trident Pro 4.8 so impressive.””

– Terri K.

Commercial HVAC System Installation in Fort Collins, CO 80525

“Balance Point Heating and Air did a great for us on the Which Wich Ft. Collins project. Not only were we happy with their work in the field but Bill was very responsive for any changes or questions that I had on the office end of things. After the completion of the project, I also found out that Balance Point has a very knowledgeable and responsive service department that took care of any warranty type work that we had. Thanks.”

– Daniel C.

HVAC System Installation

“Electric bill cut in half after Bill installed my new air and heating. Could not have asked for a better company to do this work. Thanks again.”

– Ann K.

HVAC Service

“Dear Sir, I just want to thank you for the good service we received from your company, and most especially your service tech. He was very pleasant and knowledgeable and you should know how well he represents your company. We want to let you know that we will certainly recommend you to family and friends.”

– JoAnn B.

Furnace Repair in Fort Collins, CO 80523

“I want to extend a sincere thank you to your company and especially the tech that repaired my furnace. I had had a different furnace repair person “fix” my furnace’s problem the day before I went on a vacation at Thanksgiving. $130.00 later the problem had not been fixed but didn’t realize it until after Thanksgiving when the furnace completely quit working. I had thought the stop/start action of my furnace was normal and the difficulty with keeping my home at a steady temperature an insulation issue. After Bill did the job “right”! my house has remained at an even temperature and the annoying stop/start of my furnace is gone. Thank you! Had it not been for Bill’s expertise I would not have ever known the true impact my poorly functioning furnace was making on the comfort of my home! I appreciate it so very much.”

– Jeanette F.

HVAC Service in Loveland, CO 80537

“I cannot say enough about the positive experience I had with Balance Point Heating & Air Conditioning. What a great company to do business with.”

– Brian C.

Air Conditioner Repair in Fort Collins, CO 80524

“We called Balance Point after another heating company failed to fix our air conditioner. They found the problem, repaired it , and we have had no other problems. Thanks for the great service.”

– Henry C.

Balance Point Heating & Air Conditioning

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Balance Point provides heating and cooling services in Fort Collins, Loveland, Windsor, Longmont, Boulder, Wellington, Greeley, Timnath, Johnstown, Laporte, Bellvue, Berthoud, Eaton and surrounding communities. View our service area.

Balance Point Heating & Air Conditioning

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