Summer has arrived

We are proud to serve northern Colorado for the past 30 years!

VIEW OUR SPECIALS

Summer has arrived

We are proud to serve northern Colorado for the past 30 years!

VIEW OUR SPECIALS

Residential

If you need repairs, maintenance, or a new system installed, the technicians at Balance Point are qualified and ready for any task.

Commercial

We specialize in commercial installation and repair so your place of business is always comfortable and productive.

Environmental

Our air quality experts have the specific knowledge and experience to evaluate and change your air quality.

Welcome to Balance Point

Balance Point Heating & Air Conditioning is proud to be your local Lennox dealer. Our commitment to quality goes beyond our products and is also reflected in our reputation for excellence and integrity. Let us serve your heating and air conditioning needs today!

We offer all our customers honesty and dependability in all our services. Balance Point Heating & Air Conditioning is staffed with qualified professionals that can install, service, or repair all types of heating and air conditioning equipment.

We keep our trucks stocked with a wide variety of parts to ensure a timely repair.
We offer free estimates on installation or replacement of equipment.
We are available 24-hours a day for your emergency needs.
We offer service contracts to ensure your equipment is maintained regularly to maximize its efficiency and reliability.

Free Second Opinion

With all the heating and cooling companies there are to choose from, it’s hard to know who to trust. That is why we offer a free second opinion.

If you’ve already called another heating and cooling company out to look at your furnace, air conditioning, water heater, or other heating and cooling equipment, and you’ve been told that the unit needs to be replaced, you can call Balance Point for a second opinion.

We’ll send out one of our experts and confirm the diagnoses—and we’ll do it for free!

“Providing a Perfect Balance of Indoor Comfort to Northern Colorado for Over 30 Years.”

Learn More About Our Company

The Highest Reviewed HVAC Contractor in the Area

Google Rating

4.9

Balance Point Heating & Air Conditioning

4.9

Dwayne Barton

21:28 17 Jun 20

Don came and had the problem with the ac fixed within minutes. Installed a new air filter for me and showed me how to change it and what type I needed.

Delaney Leffel

21:45 16 Jun 20

Our air conditioner broke this past weekend and we had someone from a different company come out to look at it. They convinced us we would need an entire replacement (which is super expensive btw). My husband decided to get a second opinion and called Balance Point. They had someone out the next day. They were ahead of schedule and I wasn't home when they stopped by but they were very forgiving and came back as soon as I was home.The gentleman's name was Jim and in about an hour he had identified the problems, gave us the options and fixed it for under $200. Jim's professionalism was on point and he is incredibly knowledgeable! I HIGHLY recommend him! I will be telling everyone I know to come to this company.

Sonia van Zyl

17:56 03 Jun 20

We appreciate Jim's thorough care and attention to detail.

joel kellums

18:49 01 Jun 20

Thank you for coming out and getting here in a matter of a few business days. Appreciate your company and service, along with reminders of appointments. Recommended by Mechanical Masters - as usual good experience.

Aaron Shulski

19:41 14 May 20

Balance Point did a complete HVAC/water heater replacement. Ben and his team made it easy. They were very knowledgeable and professional. The work was top notch and the overall service was exceptional. Don't sacrifice when it comes to the heart of your home...give these guys a call.

Cindy Thompson

17:30 04 May 20

Arrived at the time suggested. Explained all the things he did.

Dan Frost

02:17 03 May 20

Very happy with this project to replace the 14-year-old home's original furnace, AC and water heater. Worked primarily with Ben (consultant), Mick & August (installation) and Don (tech inspection). All were very professional, answered all my questions, and kept the workspace clean while respecting COVID-19 guidelines. The upgraded system is more efficient and better suited to the house than the originally installed equipment. My highest possible recommendation to this company to fulfill your residential HVAC needs.

Brian Pickle

14:08 30 Apr 20

Callen and his team are truly top notch!! They installed a whole house fan for us and it works great! The install team was courteous, professional, and clean. Callen and the office personnel were prompt in their responses and went above and beyond to make sure I was 100% satisfied. A big thank you to the entire Balance Point team!! I would recommend them to anybody looking for HVAC install, maintenance, and/or repair and will be giving them all of my business in the future.

Jim Dow

20:47 16 Apr 20

Last October we contacted Balance Point about new HVAC systems to replace our original equipment. Balance Point had serviced our old furnace and AC for years, keeping our 30+ year equipment repaired and in good operating condition. However, as part of a major home renovation, we decided to upgrade our entire HVAC system: new furnace, air filter, whole house humidifier, AC, tankless water heater, & whole house fan. Ben Hazelet made several trips to our home to evaluate our existing setup. After several days, he developed GOOD, BETTER, BEST proposals at various price points for our review. We requested several iterations, and each time Ben responded quickly with a revised proposal, and we agreed on equipment, pricing, and schedule that met our goals. Ben then took responsibility for designing our new equipment installation. Since we wanted the furnace relocated to an unfinished part of our basement, his new design was extensive, with modifications required to existing ductwork, power, and plumbing. His experience and expertise resulted in a new equipment layout that was clean, compact, and required minimum changes to existing utilities. Once we approved the design, Balance Point scheduled installation. Their team spent 5 days installing, exactly the time we were told. The employees were courteous and respectful of us and our home: we were given an advance warning whenever they needed to disrupt power/plumbing or make noise. When the crew was finished, they swept and removed all debris from the job site. We could not be happier with the results! The installation is new construction quality. The tankless water heater is very compact and delivers endless hot water. The furnace is quiet, and the temperature much more constant. The whole house fan is quiet and unobtrusive visually. As part of the furnace installation, Balance Point sealed our existing duct work, and that has made a huge difference in the amount of pressure we get at each register. The improvements in comfort to our home make us wonder why we waited so long to upgrade.We highly recommend Balance Point for their expertise, great design, high quality installation and service.

Laura Bradbury

18:14 13 Apr 20

Jim was punctual, professional, and very knowledgeable with us. He explained every step of the way and we felt very confident with his work a s the whole balance point team. Thank you for being the company we will always turn to first.

Kaitlyne Wellington

17:13 26 Mar 20

110% would recommend to anyone! The staff is so friendly and truly cares about the issues you are having. Callen made sure to go over the quote and answered any questions I had. Mick and August were professional and efficient when it came to the install. Don came to service my furnace and did such an amazing job with cleaning the blower and motor that they look brand new! BEST PLACE EVER!

Peggy Carter

17:46 26 Feb 20

We have used Balance Point for new heating and air conditioning and then a new fan/light fixture for a guest bathroom which was an emergency project. They got here fast for the estimate, picked the perfect fixture and got it done before our guests arrived. They are dynamite!

Donald Beardshear

15:41 26 Feb 20

Above and beyond expectations. The quality of the HVAC installation was first rate with great attention to detail. Sales staff and technicians were excellent.

Todd Hunsucker

13:30 26 Feb 20

Bid process, installation and follow up on a complete new HVAC system was exceptional. Knew their products and the competition as well. Highly recommend Balance Point!

Jody Niswender

21:25 25 Feb 20

Excellent company to work with. Very professional and prompt service

Leona Stute

20:42 25 Feb 20

Everytime a Balance Point representative has been to our house, it was a very good experience with the service being thorough and complete followed by good advice when needed.

Rick Denney

17:07 25 Feb 20

Balance Point did all our complete house remodel including new heating and AC units. Callen and his crews were nothing but professional and very good to work with. Then the bill came, and even though it was an expensive price to pay, it was fair and justified as they did several things for me that were beyond the call of duty without asking for additional compensation. Thanks to all the employees at Balance Point, it is good to know someone that puts their customers concerns first. Rick Denney

lauren luquette

02:39 25 Feb 20

They are always helpful when needed and reliable and trustworthy.

Delilah Duran

21:15 24 Feb 20

Jim Jensen...Great, honest , and knowledgeable technician! This company will always have my business!

Robert Burnett

17:17 07 Feb 20

Jim serviced our heating system. He was extremely pleasant and informative!

Patty Johnson

22:14 29 Jan 20

On Jan 14 we had a heater & AC installed.all the guys and receptionist were very prompt in getting heating installed for us. We live in a modular home had a hard time locating the right one for our home but in the meantime while waiting to find one they brought us space heaters to use. all the service men were very kind and courteous and answered any questions we had Ben was very helpful in helping us get the right one he even came over after hours to tell us about the price and other details that we needed to know. Was always in contact with us every day letting us know the progress. Was very apologetic for the length of time it took to get the right one for us.Jackie I think was her name was very prompt in letting us know when the guys would arrive. Don and his helper were very prompt in getting the heater installed. They cleaned up everything and explained how to open the filter cage and explained how often we should change the filter and where we could find replacements as it was different than our original filters we will be happy to recommend Balance Point to any one who needs heater or ACs, it was pleasure working with the team Thank you so much Patty and Tim

Lyuda Rogers

14:03 20 Jan 20

Balance Point's team is so great!

Scott Curry

16:42 10 Jan 20

100% recommendation for all heating and air conditioning needs. Recently had this company help out in servicing a house my girlfriend rents for heating issues, and got the chance to meet Jim. He's a stand up dude and is extremely knowledgeable and professional. Quick with his work and does things right. I always appreciate someone who is up for explaining things and why they happen. Jim goes above and beyond by also just giving us tips in how to do small small things that can improve our heating and air results while working. Thank you again!

Tim Degenstein

16:48 09 Jan 20

I have had Jim Jensen at my residence twice in the last year. Once to work on my central AC and once to work on my gas fireplace. Jim is a great tech with impressive knowledge of heating and cooling equipment and controls. I gave Jim access to my home when I couldn't be there without any hesitation. My puppy also likes him. Thanks Jim!

Chris Fisher

18:13 23 Dec 19

Jim was checking out our heating and was very friendly, very quick, and was polite enough to figure out why a room was colder than other rooms. His additional fix has been a big help. Thanks Jim!

Jim Jensen

00:27 17 Dec 19

This is one top notch crew

Damian Gamblin

16:48 13 Dec 19

Great service, Jim was in and out and made great conversation so it wasn’t awkward at all

John Cordova

20:54 11 Dec 19

Don Annan came to my home and fixed the problem quick and efficient. He was great!!!

Dylan Wright

05:24 10 Dec 19

HIGHLY RECOMMEND We had one of there techs come out and look at our water heater, as we expected we needed a new one! Being it was on a weekend we figured Monday would be the earliest we could get it done. With Balance point doesnt matter the time or day, they got the old one out and new one in that day!! They are top of the line from start to finish.

southern blend

17:19 06 Dec 19

Had a heater that quit working. They came out and gave us a terrific deal with a 10 year warranty!!! Also provided tenants with emergency heaters before installation!! Benjamin was great!! We got the best deal on town.

Sivea Key, The Long Term Care Lady

03:16 04 Dec 19

Our experience has been with Ken and Jim. Ken came in on a Saturday just to make sure the horrible sounds our furnace was making didn't signal a death knell. And we never were billed. He fixed the problem through astute judgement of potential problems and some cleaning. Then he asked us to call in the next few daysl if the sounds came back. They didn't but we followed Ken's advice that we get a thorough maintenance service call. Jim came to that call and carefully cleaned and adjusted our furnace. He was also very knowledgeable and helpful. The service call wasn't cheap but was comparable to our past experiences and was of very high value. We had such a good experience that we have signed on for annual servicing. Keep up the great service, guys!

robyn hoxie

17:36 03 Dec 19

We have used Balance Point twice this year, once for cooling & heating. We are so thankful for the thoroughness, the relational nature, and the skill we have experienced with multiple employees of this company. The amount of time given to us in answering questions, showing us exactly what is going to happen, and answering late night phone calls I haven't found anywhere like I have found it here. We had our furnace fail, right before hosting Thanksgiving for 11 additional people, and Balance Point made it so easy to get the furnace installed before the holiday. We have worked with Callen (whole house fan), Ben (furnance), Jim (furnace servicing) and Tristan and crew (install). They have all gone above and beyond. I absolutely would recommend and have recommended Balance Point.

Matthew keyser

04:58 28 Nov 19

Balance Point should be a model for american businesses everywhere. I have owned a home in Fort Collins for 14 years and this business is someone that you can count on. HVAC is so important for all seasons. I have have several emergencies from water heater, AC and heating. The staff jumps on the situation like it was their own emergency. From the dispatch team Jackie, the on site technical rep Don and the person in charge of getting the logistics done Callon... Wow I cant thank them enough. I have a home warranty and they can be tough to navigate in situations like this. The team at Balance Point got the job done and coverage covered on both the manufacture warranty and the home warranty company. I cant thank them enough. They made for a very happy thanksgiving!

Timothy Connors

19:51 27 Nov 19

I needed a new water heater for my home to replace my 18yr old Rheem natural gas water heater that broke/leaked. I Was referred to Balance Point company from my wife’s friend. Despite the large amount of snow which accumulated overnight in Northern Fort Collins, 3x representatives came to my home the day after the snowfall and installed my new Rheem natural gas water heater. The balance point staff that came to my home were very informative, explained water heater mechanics in laymans terms i could understand, took approximately 3 hours for installation, and even helped to shovel my driveway/sidewalks. The balance point staff I communicated with (i.e. Jackie via telephone and Callen via email/telephone) were uncommonly quick with their responses and it took only 48 hours from first contact to installation of new water heater for my problem to be resolved. Balance point offered me recommendations on 2 natural gas water heaters (i.e. Rheem and Bradford White) that would be the best options for a simple swapping of my old tank for the new one. I ultimately would highly recommend choosing the Balance Point company with regards to replacement and/or servicing of water heaters. They were professional, quick, and fair with pricing.

Dennis Sponable

02:23 27 Nov 19

Balance Point replaced my Heater, AC and Humidifier. Bill and Callen are knowledgeable about the products they sell and install. They're not pushy salespeople. They recommended one system they thought was best for our home but gave us the opportunity to purchase any of the systems they sell.Installation went well, was timely, and their installer did an excellent job fixing issues with the existing ductwork. The system looks great and functions well. I'm very pleased we went with their recommended system.; the furnace is quiet, keeps the home within one degree of the set temperature, is remarkably efficient, and the thermostat works seamlessly with the installed systems.Thanks to the Balance Point Team for a job well done.

J. Mel Harris

00:19 27 Nov 19

They did an outstanding job of getting a new thermostat working over a weekend, after a customer install.

David Brush

23:57 21 Nov 19

My furnace stopped working and Balance Point dispatched a technician that same afternoon. I received timely status updates from the desk staff, and when Don arrived he was able to quickly diagnose and resolve the problem with parts he had on-hand. He took the time to explain the issue and demonstrate some troubleshooting/maintenance steps that I can take in the future. I rent my home, and Don was able to point out some issues with my system and duct work that I can address with my landlord to save on my heating bill. I had a great experience with Don and Balance point, and would gladly recommend.

L T

22:30 20 Nov 19

Balance Point Heating is excellent. Not only were they on-time, Jim actually called and was ahead of schedule and made sure that worked for me as well. He was prompt, friendly, and informative. Definitely a good/trustworthy company.

Carl Glaser

19:41 20 Nov 19

I had an emergency situation. The HVAC contractor who had serviced the equipment in the past said they couldn't get to it for s couple months! Balance Point came out the next day, assessed the problem and fixed it the day after. Interestingly, the previous service company had done work and replaced parts associated with the problem no more than six months before. The Balance Point service technician was knowledgeable, extremely polite, and outrageously neat. He put everything stored in the room back just the way it was. When it rains, it pours, and my other furnace went out the next day! Same results: the Balance Point service tech came out, quickly assessed the problem, ordered the part and fixed the second furnace as soon as the part came in.I have switched my business and furnace/AC maintenance to Balance Point.

Lynne Nadeau

14:36 19 Nov 19

Mike W

18:48 03 Nov 19

I want to thank Balance Point for their great service, we had trouble with our HVAC system, and the technician came out and diagnosed the problem thoroughly and completely fixed the system.

Dennise Matheson

18:58 01 Nov 19

I want to thank Balance Point for all the past years of excellent service I have received. I also want to thank the service tech., Don, who came recently to inspect my non-working furnace. I was assured that the furnace was fine but that I had incorrectly reinstalled the thermostat faceplate after replacing its batteries. He reattached it and then, above and beyond the call of duty, shoveled the snow from my driveway so I could pull my car out of the garage. Thank you, Balance Point and Don!Dennise M.

Dale Twineham

21:07 07 Oct 19

Prompt for the appointment and the technician, Jim Jensen, was quick, professional and friendly.

Tony English

13:41 05 Oct 19

prompt service, quality work

wolfgang lambdin

15:43 03 Oct 19

Outstanding service and products. Thank you Bill Kusmik and staff.

Colleen Gibley-Reed

20:40 19 Sep 19

6/5/19: We have been customers of Balance Point for years. Consistently GREAT customer service. Jim was out today for our annual air conditioning tune up. I recognized him from our furnace tune up several months ago. He always takes the time to be thorough in his work and makes sure our questions get answered. He is also hilarious!9/19/19: We had our new furnace installed two days ago with a follow up appointment today. The entire process start to finish was a piece of cake! From meeting with Callen Kusmik to pick the best furnace for the right price, to scheduling and payment with Jackee McCormick, to the installation with Travis Wallace and A.J. Avila, to the commissioning appointment with Kevin Durant, we were treated with the utmost courtesy and professionalism! We will continue to be clients for years to come! And, can I say how cool it is that I can adjust the temperature on the Smart Thermostat from my iPhone at home or away?!?

Daniel Jeung

16:55 09 Sep 19

I had them install a Whole House Fan last week. The installers, Tristan & Jesse were on time, polite, and cleaned up after themselves. So far, so good, and I haven't had to run my A/C since!

Luke Meiers

00:00 05 Sep 19

If you want it done correctly, quickly, and professionally call these guys. They are the best in the area hands down.

Carrie Krause

02:43 02 Sep 19

Great customer service!!

Charlie Robinson

12:04 30 Aug 19

Kevin showed great professionalism in his recent maintenance visit. Great job Kevin!

Dave Lawrence

21:22 16 Aug 19

What a great experience.Called yesterday, ask for the earliest appointment, got it scheduled for today!Jim, the technician, was outstanding! Very professional, great attitude, communication was exceptional. He had all the parts and equipment needed with him.Price was exactly what I was told, no hidden costs.I couldn't be happier and will recommend highly to anyone needing HVAC service of any kind.TOP NOTCH A TO Z!!!!!!!!!

Pamela Gardner

15:16 12 Aug 19

Working with everyone at Balance Point was a great experience. From the beginning, when Callen came by my house to determine which Mini-split system would work best for me until Techs, Mick and Tristan, left after completion, I felt like I was in good hands. Callen submitted three options for what I wanted. Jackee scheduled the dates for instillation and made several follow up calls to make sure things were still on track. Mick and Tristan were right on time to get the instillation going. They were very careful working around things in the kitchen and cleaned up after they finished. The units are wonderful and are keeping my house very cool and comfy. We are enjoying every minute of cool air. Thank you all so very much, I just wish I had done it years ago!Pam G.

Mike T

04:58 01 Aug 19

"Benjamin" came to my house today to see if Balance Point could help with an *imbalance* in heating between our upper and lower levels. It is a complicated issue, as he pointed out. As "merely" a front man for the company, he went above and beyond as far as I'm concerned. He discussed the probably cause, which I knew, but came up with at least one unique suggestion that I had not considered that would work, at a minimal cost to me.If this works, it will be a case of Balance Point fixing a new Poudre Valley Air Heater/AC installation, which I have had them back at least twice for, each time being charged a service call without the issue being resolved.Benjamin easily spent over an hour with me, going from top to bottom and back to the top, pointing out and discussing issues and possible solutions with me.Too mad I'm retired; I would have hired him to work for me. Good people are hard to find . . . . and I *might* have a new A/C company.

Shelly Beyerle

14:35 18 Jul 19

I wish Balance Point did more than HVAC and Water Heaters. They are a fantastic company. I have worked with them twice for my business and twice for my home. Jim is one of the best service technicians around. He is incredibly knowledgeable and explains things in a way you understand and can make educated decisions. Travis has worked with me on a project for my studio and on installing our new water heater. He has an incredible work ethic and his customer service skills are outstanding. In the office, I have worked with Jackee and she is so helpful with follow through emails, texts, and with billing questions. This entire company should run for presidency.

Marie Clavell

22:02 07 Jul 19

Jim J. was great. Fixed my AC.Very prompt,knowledgeable, and professional. Answered my multiple questions and offered info re other home systems before I even thought to ask. Didn't seem to mind me watching the repairs. The man's unflappable:thanks for your help.

Todd Ogdie

19:56 28 Jun 19

They gave me an estimate which I accepted. They showed up on time. They did the work exactly as they said they would. They left the house spotless by vacuuming up after the work was completed. The cost was exactly as we agreed to in the estimate. The employees were professional. Perfect.Thank you for a great jobWe love the whole home fan.

Austin Hoxie

15:31 22 Jun 19

Just had Mick and Tristian come out and install a whole house fan...did it in under two hours, answered all of our questions and the fan looks great! Feels great - high quality company and team - thanks fellas

Cheri Hedstrom

01:08 19 Jun 19

As always very professional and willing to answer any questions we may have. I would highly recommend them for your heating and A/C needs.

Jason Weber

17:00 18 Jun 19

Jackie, even being new to the role (I believe), did a great job communicating details about the scheduleI'm blanking on the fella's name who leads installation, but he is excellent and went above and beyond to help install the fan in the best area possible. BP was even able to trim the vent cover to fit in a narrow hallway where it would be less noticeable.Callen led the original quote and did a good job. The team as a whole was excellent.We love the Quiet Cool attic fan products!

Lisa Thompson

21:59 13 Jun 19

Timely, communication was superb, tech was awesome.

Kelly Young

19:04 05 Jun 19

Travis was excellent. Very helpful and did a super fast clean install. Super cool guy. I felt very comfortable having him in my home.

Thomas Jordan

19:13 22 May 19

We highly recommend Balance Point Heating & Air Conditioning. Technician Brady P. was very professional. Performed excellent troubleshooting ability and successfully fixed our furnace. On time and excellent results!

Mike MacNaughton

01:46 15 May 19

We are very happy with our experience with Balance Point Heating and Air. From the first call to the installation, the follow-up to see how everything is working and rebate submissions on our behalf. The whole company was very professional and made sure that we got what we needed/wanted. We would highly recommend Balance Point to anyone we know and will use them again if the need arises. Thanks for being great at what you do!

Ashley Koehler

18:44 14 May 19

We have continuously had great experiences with Balance Point. We've been using them for years, since first getting our AC unit installed in 2012. Jim most recently serviced our unit and he was prompt, friendly, courteous, and professional. We highly recommend Balance Point!

Bruce Hallmark

17:47 14 May 19

HVAC is a big and necessary expense for any home -- but when you work with good people who take immense pride in their work -- it feels more like an investment. My wife, Beth, and I had the pleasure of working with Callen Kusmik on an estimate, and Mick Welton and Jack Englick on the installation. I'm a detail oriented person who appreciates real craftsmanship, and this crew exceeded my expectations! Few people consider a well designed and built HVAC system an art form, but Mick might cause you to rethink your definition of art. I highly recommend Balance Point for all your heating and air conditioning needs.

Georgia McGowan

21:02 14 Apr 19

Mitchell Leach

19:57 14 Apr 19

Balance point heating was super nice and easy to work with. They were able to work around our busy schedule and got our furnace back up and running in no time.

Kaitlyn Kusmik

19:26 14 Apr 19

By far the best customer service I have ever received. Such friendly and caring people working at this company. Would highly recommend to everyone!

M Brown Brown

21:47 09 Apr 19

Jim Jensen was prompted, courteous and very knowledgeable. He serviced our a/c unit, changed the filter and have us a report of his findings. It was a pleasure having him here and we were completely happy with his performance.

Becky

01:35 06 Apr 19

So personal!! My first choice for sure!!

Don Harlan

13:42 01 Apr 19

OUTSTANDING experience! Heath and Jim were upfront, honest, and were all about customer experience. I came to balance point after having a questionable experience with a major franchise competitor that tried to scare me into a 15k purchase. In getting a second opinion, Jim and Heath confirmed my suspicion that my HVAC was just fine despite its age, putting my families safety concerns at ease. They earned my business for as long as I own this house in Loveland. Thanks a ton guys!

LEO KATALINAS

20:02 15 Mar 19

The team of Jordan(Sales), Mick and Jacob(installation) responsible for the replacement of a furnace and air conditioner were outstanding and professional. The installation is a work of art with exceptional attention to details. Most review of quality HVAC equipment tend to be favorable. Issues seem to be a result of improper installation. BP H&C seem to know what to focus on to insure problem free performance. Even a nice box to hold all the pertinent documents.

Doug Gillespie

22:29 12 Mar 19

Woke this morning with furnace not working. Called Balance Point and Service Technician Brady arrived as scheduled. He was very professional and had our furnace up and running in short order. Thanks.

Karen Cooper

21:00 11 Mar 19

Came very quickly when our thermostat went out-great customer service! Clean and expedient installation and explanation of how to work the device. Balance Point went out of their way to ensure that we were satisfied with a follow up phone call, and again when we returned from vacation to ensure everything was till working. So satisfied compared to two other local providers that we signed up for maintenance with Balance Point instead. Professional, clean, timely, knowledgeable. We highly recommend them!

Jim Porter

02:46 07 Mar 19

William Hunter

23:55 06 Mar 19

One of your mechanics was called to our home twice recently. First to help us get our humidifier working correctly and he did an awesome job and explained how we can use it better. Same mechanic came back when I noticed a toxic smell in the laundry/furnace room. His trained nose correctly diagnosed the smell as hot lint in the dryer vent and he went to work to clear that out and help us reattach the vent hose to prevent the same thing from happening again.

Eric Anderson

19:10 06 Mar 19

We had just moved here from a more temperate part of the country, and hadn't had to mess with heaters or AC too much. The previous owners of the house had used Balance Point so I gave them a call. They were incredibly professional on the phone and in person. Dmitri, the technician who came out to clean and prep everything was very knowledgeable and competent. I'm looking forward to using Balance Point for annual maintenance. Highly recommend these folks to anyone.

John von Plutzner

22:46 29 Jan 19

Our furnace decided to lapse on a 8 degree night. Spent hours to see what might be done to reset 4 possible switches. Called the Balance Point Team in the morning for assistance. Anicia was very pleasant and was able to schedule Brady Poulsen to come by in the afternoon. Brady was awesome, identified the switch and even had tribal knowledge reinstate the limit switch to a useful condition. Dr. House could not do a better job. I have to mention that the pricing was very reasonable. Thank you!

Russell McAbee

14:35 29 Jan 19

I recently had the privilege of working with Anisha, Brady and Jim of Balance Point for some extensive work on my furnace. They were all very professional, helpful and happy to fully explain everything to me so I completely understood what was happening and why. I was so happy with the level of service that I also had them come back a few days later to service a garage heater. I will most definitely use Balance Point for any future HVAC needs and recommend you do the same.

Leslie Hill

19:23 23 Jan 19

Greg Hanson

20:27 09 Jan 19

“Brady” from Balance Point Heating and Air came out, diagnosed 2 furnace/thermostats and with his incredible experience of over 20 years fixed all issues. I can’t give anough praise for this valuable company and its people. They are knowledgeable and really care about their work. I have seen other companies that don’t come close to the excellent training and people that they have starting with the woman who received our call to Brady the technician that came out. Well Done!

Emma Lang

15:43 03 Jan 19

I really enjoyed working with Balance Point Heating & Air - especially my technician Brady. Brady was extremely helpful in explaining my problem and went above and beyond to try to set me up with a warm house while we waited for a part to be ordered. I will definitely be recommending Brady and the rest of the team!

Billie Bain

22:53 14 Dec 18

Awesome service! SO fast! Thank you so much Jim

Alex Mackewich

13:33 07 Dec 18

Jim was super friendly and efficient, great service all around!

jessica Faber

05:26 06 Dec 18

Our Service Technician was Jim Jensen. He was very kind and patient with us. I hope we continue to work with him for heating and air conditioning in the future. Best service and technician I've worked with thus far!

Mélina Bernhardt

04:47 18 Nov 18

When choosing Balance point I was looking for a local company as it is very important to me to support my local economie. As a bonus I found out Balance Point had very professional and reliable staff recommending what is good for my house and household without trying to talk me into any unnecessary services.

A P

17:48 07 Nov 18

Awesome customer service, very professional staff and technicians. Always there to get the job done right with the highest quality, and service that you wont find anywhere else. I wont go to anyone else for my heating and cooling needs. Thank you!

Alyssa M

00:34 02 Nov 18

Wonderful company and great customer service. They know what they are doing!

Lauren M

00:29 02 Nov 18

Thank you for your excellent service. You definitely exceeded our expectations. Highly recommend Balance Point.

H L

14:04 01 Nov 18

Ken was extremely helpful, knowledgeable and non-salesy in his approach. He showed us the great value that Balance Point provides in their services. I will recommend you guys to others when the opportunity presents itself.

Shirley Scott

13:18 01 Nov 18

We have done business with Balance Point for a number of years. They are courteous, prompt and knowledgeable. We heard a funny noise coming from our furnace and called To have a technician come out and take a look. He came out right away and found a small hole in our return on the furnace that was causing a whistling sound. He repaired the hole and gave our furnace a check up. Everything is working great now.

Marles Humphrey

21:31 26 Oct 18

Balance Point Heating is amazing. Mick, my tech explained the system and helped me download an app on my phone for my thermostat. A company that hires men of integrity like Mick deserves 10 stars.

Brad Dreier

13:17 31 Aug 18

We were very pleased with the professional service we received from Mick and Jacob replacing our AC unit. They did a great job and I would recommend them if you have the need for HVAC work.

Joseph Fu

06:19 30 Aug 18

Wonderful experience I had with them. From the time I made the phone call to Anisha til the tech Ryan show up to fix my problem, they are professional, Knowledgeable and easy to talk to. My ac stop working a week ago, other company quoted me $2000 to replace my compressor , maybe even the whole unit . They were able to find out the problem and fix it for $1000. The manager callen event stop by to say hi to me while the repair was going. I am a business owner , I will sign up for their business service program now , they are just awesome . Thank you again

Brian Jones

16:33 25 Aug 18

All staff very nice & helpful. Field tecks quick,efficient

Allan Nelson

14:55 25 Aug 18

Excellent service visit. Had an appointment and staff arrived on time. Very careful to wear protective shoe covers, etc. Always show respect for the customer and your home. They completed all service items in a timely manner and gave a great wrap-up on my system. They always communicate very well. Great company!

Marlene Poole

00:16 25 Aug 18

Thank you for your help and prompt service!

Jeremy Tand

15:38 24 Aug 18

I hired Balance Point Heating and Air to tackle a project that had been a soar in my 4 year old businesses' side. Installing Air condition in an old building that had many obstacles. Balance point not only handled the project for us, they were super professional the whole way and most important to us super personal the whole way through, we never felt they did not have our backs the whole way helping us make sure everything was done and working correctly. They helped us every step of the way, and did in amazing job. I would not hesitate to recommend them on any job in the future and hope to continue a strong relationship into the future!

Bryce Hedstrom

21:52 23 Aug 18

As always Balance Point gives exceptional service, from the phone call to schedule service to the technician who makes sure everything is working correctly!

Tom Gregory

13:51 23 Aug 18

I've worked with the folks from Balance Point for over 20 years. Their techs have corrected a number problems at my home and rentals. At times, these issues were caused by incorrect service from other companies. Balance Point stands behind their work.

Sam Sangetta

13:39 23 Aug 18

We had Balance Point install a whole house fan - best money I ever spent - 100% pleased with the entire process from sales call through installation

Jim Passantino

13:23 23 Aug 18

We are very pleased with Balance Point's service and commitment to customer satisfaction. We recommend them very highly.

Wild Birds Unlimited Fort Collins

13:14 23 Aug 18

We had a brand new HVAC system installed in our home this Spring. Callen and his crew were wonderful to work with and the work was done professionally and on schedule. We so enjoyed doing business with him and Balance Point that when one of our units at our store finally stopped working, I called Callen once again for a quote. He quoted the job, secured me great financing and started installation within a week! No other company offered that kind of promise or subsequent service. This is my only option in town for heating and A/C, period!

AJ Johnson

13:09 23 Aug 18

Balance Point went above and beyond in recent service and installation of our new furnace. We were able to get same-day service on our initial call, and after our furnace was pronounced DOA, we were quickly given a range of good price options for a new furnace. Callen, Cole, and Ryan were efficient and friendly throughout the installation process, and we absolutely LOVE our new furnace. They've been very helpful in guiding us through the process for getting rebates as well.

Cameron Saheb

00:40 13 Aug 18

Easy to book , exceptional service , installers were friendly and polite , equipment was topofthe line. I will always use these guys !

Eleen Baumann

14:17 09 Aug 18

Ryan always does a thorough job and is very personable. I continue to sign up for the annual inspection of my furnace and AC system. The fee is quite reasonable.

Marilee Darling

20:13 07 Aug 18

Just had a QuietCool whole house fan installed. Cole and the electricians that came as part of the package were very professional, efficient, and personable. I love the fan and appreciate good service. Thanks.

joy oppenheimer

15:40 30 Jul 18

Great job from estimate to completion.

Jeff Woolsey

20:08 26 Jul 18

Great service and communication. New house fan works great and the process was pretty painless.

Tim Washburn

00:27 25 Jul 18

We had a specialty AC unit that's designed for server room application, it's not designed to be repairable (TrippLite doesn't even offer a repair service for their $2500 unit), Balance Point Heating & Air Conditioning was the only place in Fort Collins I found that was willing to work on it. David V. was able to diagnose and repair the issue on it in an hour; it was obvious that he knew how to troubleshoot and find an oddball issue, and not just throw parts at it and hope it fixed it.Thank you very much for your excellent work!

abe dooley

15:58 24 Jul 18

the teck ryan who ive met befor always goes about his job very profesionlyas do all the peoplethat have been out to service our hvac needs there are the bestABE

Eric Omanoff

18:09 18 Jul 18

Very kind staff. Would work with them again.

Girlpower

04:34 14 Jul 18

good

Scott Hartwigsen

13:27 07 Jun 18

We have been using Balance Point since they opened their doors for business. We get two maintenance visits per year and occasionally need them for additional services. The team members are always professional, courteous and respectful. They do outstanding work. Thank you for everything you do for us!

Blake Hilzer

11:18 06 Jun 18

After shopping around the front range for central air quotes we felt defeated. We spoke with so many reputable HVAC places and just didn't feel like we were getting a fair shake from anyone. We came across Balance Point Heating and Air and were immediately impressed with their whole team's compassionate demeanor. They gave us a fair price without it feeling like they were trying to fast talk us and got our central air installed unbelievably fast! So glad we went with Balance Point! Now I dont even have to put my beer in the fridge!❄❄❄❄Thanks BP, you guys rock!

Colin Bridges

04:46 31 May 18

Professional and personal experience! They replaced our AC unit and couldn't be happier with the results.

Amanda Weaver

18:21 16 May 18

Couldn't be happier with them. My hot water heater recently went out and Balance Point was quick to get out there and make sure I could replace it right away. I decided it was time to replace my ancient furnace and air conditioner at the same time. They offered several alternatives at various price points, explained the differences between them, and helped coordinate several rebates my final system selections were eligible for. Due to the design of my home, the space available install the system was limited and offered some challenges which they adapted to and handled with ease. They worked late on a Friday to make sure everything was up and running so I could use it if necessary over the weekend. I never hesitate to recommend Balance Point to friends and clients because they all have been happy with their work as well.

Gayla Martinez

16:00 03 May 18

Perrie Beaton

20:13 26 Apr 18

The guys at Balance Point did a great job on our whole house fan. They were helpful and considerate every step- trying to decide what fan to go with to getting the correct face plate for the wall control.

Joan Busch

16:40 06 Apr 18

Balance Point recently replaced my furnace and air conditioner and I couldn’t be more pleased. Callen listened to my concerns and recommended options to address the issues with the old inefficient system. He answered all my questions and made sure I understood how the system would work and presented several options for me to consider. His team of Ken, Cole and Kevin worked together to correct problems with ductwork and installed the best system for me. Customer service and follow through has been outstanding. I highly recommend Callen and the Balance Point team.

Greg Gilbert

19:00 07 Mar 18

From initial meeting to installation to follow up everyone was professional and fantastic to work with. Couldn't be happier!

Wayne Irelan

17:56 22 Feb 18

I have used Bill Kusmik for service for many years, and continue to use the firm for all my service work.

Margaret Johanson

17:30 22 Feb 18

Definitely 5 -star service! Bill and Callen are great to work with. They take care of their customers and are good at explaining options, prices, etc. If you are looking for honest, responsive, professional, prompt, caring, and great-quality service, call Balance Point. I highly recommend them.

Charlie Becker

19:41 21 Feb 18

Balance Point installed two mini split systems in my carriage house and they did an amazing job. Thank you Joseph for helping me choose the best system for my needs, and thank you Cole for the high-quality installation. Balance Point will be my go-to company for any future HVAC work, and I will be referring my friends when they need work!

Dan Nelson

18:16 21 Feb 18

Balance Point replaced my home air conditioner. They were timely, polite, and reasonably priced. I would hire them again.

Larry Rockhold

22:31 20 Feb 18

Cory Hudson

21:28 20 Feb 18

Over the last year, I've had the pleasure of working with Gary to rebuild our homes entire HVAC system (ducting, furnace, A/C etc.). Overall the process was really good and quite a bit better than what I was getting (during sales selection) from other options in town. For my particular situation, the main differentiator was the willingness of your team to listen to my requirements and properly customize a solution to meet those needs as best as possible. This took more time and patience, but it was more than possible and something many other companies were not even willing to entertain. Generally speaking, I would say your rates are solid. It's no bother to me, given the above, but I will say for A/C all other options in town were quite a bit cheaper...fortunately, I was not comfortable with those companies working on my home (also due to the above). The only negative, which I understand is variable is the quality of the technicians you send out. Some are awesome and some don't seem to know as much. I always take the time to read manuals and review the work performed so I can ensure quality. This is something Gary also did, but I think there is always room for improvement on this stuff. One other small negative is in Air sealing. I understand its perhaps a bit difficult given the "rules" the city levies, but I still believe its important to do the work as well as possible and in Air Sealing, there was a lot left to be desired. Fortunately, I just touched up a lot after the guys left and ensured it was tight and solid. (example: pookie on joints to give impression of sealing, vs. properly applying at the correct thickness and coverage). This is a bit of my OCD for sure as you guys likely know the actual impact, but several inspectors commented on the "topical" nature of the application and how that is not sufficient in their minds. One other thing which was OK (especially compared to the poor performance of others in town) is the technical knowledge of the systems newer electrical/internet components. Your guys are solid on the parts that matter, but seem like they could know more about the newer thermostats, communication amongst components etc. Not a problem, but again, could always be better as things continue to drift that way. Another random note, on the furnace install, an inspector/trainer did a check for the City rebates and was thoroughly impressed with its performance data...so much so he didn't believe the numbers until he ran them himself a few times. That is always nice to hear. You guys rock overall. I was thrilled to be able to get a system designed to meet my needs at an great cost. Thank you!

Youbin Nanni

20:13 20 Feb 18

Great service - everyone at Balance Point is very kind and understanding. Heating & air tend to malfunction at the most inconvenient times and they're aware of the frustration and are ready to work with you. I appreciate that they explained the process thoroughly along the way and provided multiple options to choose from.

Rodney Parks

17:46 20 Feb 18

I've been using Balance Point for many years. They always provide high quality service at a reasonable price.

Phi Epsilon House Director

16:35 20 Feb 18

We had a major hood & MUA reno done over the summer. Balance point and Mechanical Masters did an excellent job. We worked with Gary and the guys at Balance Point for several months prior to the installation and they were excellent. The project went flawlessly.

Joy Oppenheimer

16:31 20 Feb 18

Excellent sales, installation, and service. They even helped me obtain over $1000 in rebates!

amelia caruso

16:04 20 Feb 18

The tech was very nice and quick! Explained what he did in an easy to understand way.

Angela Hisam

16:04 20 Feb 18

Balance Point Heating & Air came to our rescue on a day we were freezing! Helped us out and got great service.

Brian Ashe

17:22 05 Jan 18

Callan, Ryan and Colton all provided exceptional service when my furnace went out over the Christmas holiday. We were back up and running with a new furnace that same week. The personal service provided by the entire team was excellent and at a level you don't see from many companies these days. Highly recommend.

steve speicher

18:09 17 Nov 17

I was referred to Balance Point through my insurance. My appliance insurance company was horrible but they did end up getting me to a excellent company in Balance Point. Ryan came out and was professional and knowledgeable. He was very informative and made sure the work was done properly. I am sorry they had to deal with my former insurance company but I would highly recommend this company to anyone. a+++

Dan Woofter

19:52 11 Sep 17

B.K. Enterprises LLC.

04:43 26 Aug 17

Very professional, thorough , efficient and fair.

Chad Bryant

21:00 24 Aug 17

Balance Point came out earlier this summer to hook up my air conditioning. The rep who came out was professional and conversational. The service was fantastic and I highly recommend them. Thank you, Balance Point!

Jason Noel

15:07 22 Jun 16

We had Albert with Balance Point come out to recharge our AC Unit. Albert is really friendly and does a great job of communicating and servicing the AC. I would highly recommend!

Alissa Strickland

15:35 17 Nov 15

The tech that came out was great. Helpful and very considerate.

Kellie Horn

16:41 14 Jun 12

I had a good experience with Balance Point Heating and AC. I just had them schedule me for maintenance on my AC. My tech was on time, very nice, explained to me why it was a little noisy when initially turned on. The only thing i would have changed was when he first came to my door i asked him if i could fish out the ball of leaves and fuzz from inside the unit. He told me that was normal, and did not let me get inside to clean it out really quick. I would just feel better getting all of that stuff out.

Tony Bielat

02:52 16 May 11

Bill and his team do quality work. They're very knowledgeable and customer service is paramount with Balance Point.

Gas Furnace Repair in Fort Collins, CO 80526

February 12, 2019

“Service Tech Jim Jensen came out to see about a loud noise our furnace was making. It wasn’t easily apparent, when he checked out everything on the furnace. Thinking outside the box (literally), he found that it was a metal piece (not needed) that was placed in the filter that was vibrating – super easy fix – just charged me for the service call. He was very knowledgeable and helpful with all the questions I had about the furnace. I would definitely use this company again for all our heating needs.”

- Diana P.

Gas Furnace Maintenance in Fort Collins, CO 80521

January 7, 2020

“Jim was very friendly, did his job quick and informed us on things to check out and be careful of. All in all a job well done thanks dude!”

- Parker S.

Gas Furnace Repair in Fort Collins, CO 80524

January 18, 2019

“Quick, courteous and thorough. Jim and Brody did a great job”

- Liz B.

Air Conditioner Repair in Windsor, CO 80550

June 1, 2019

“Jim came out and replaced a capacitor. Works great now… he was great to talk to and you can tell he really enjoys the job. Thanks, Jim!”

- Dan R.

We Take Pride In Our Work

Heat Pump Installation in Fort Collins, CO 80524

May 23, 2019

“This is a well-managed operation. Everyone from the front office to the technicians and folks in training are professional and skilled. That they care about their work is obvious and the final product (a complete HVAC system replacement) is perfect . Their bid was more thorough and less expensive than several others, and the quality of their work is unmatched.”

- John P.

Air Conditioner Maintenance in Fort Collins, CO 80525

May 2, 2019

“We have had over four years experience with the fine employees at Balance Point and we are very pleased. Today Jim Jenson took great care in our springtime maintenance service today. Thank you Jim and thank you Balance Point. Also, thank you Aneisha for helping me understand the service agreement. We have had one since day one because the previous owners spoke so highly of you business!”

- Charles D O.

Air Conditioner Installation in Fort Collins, CO 80528

March 6, 2019

“Balance Point replaced my furnace, a/c and water heater. I can't say enough good things about this company. The office staff (Anesia) was super helpful and professional. The tech (Mick) was amazing. In an industry fraught with scammers, Balance Point stands out as a company of integrity. I would highly recommend them. AND my Lennox tankless water heater is the bomb!”

- Marles H.

Air Conditioner Maintenance in Fort Collins, CO 80525

April 25, 2019

“Apart from the regular maintenance of our AC, Jim put in the extra effort to ensure that our unit will operate more quietly. We are very satisfied with our service.”

- Sonia V.

Air Conditioner Installation in Johnstown, CO 80534

December 23, 2018

“Balance Point just installed a new air conditioner as well as a split heating/cooling system in our home. Very please with both the products but also the installation. From our sales representative to the installation crew, they were polite, professional and efficient. Thank you, very grateful.”

– John K.

- John K.

Gas Furnace Maintenance in Fort Collins, CO 80525

December 13, 2018

“A service tech by the name of Jim Jensen was extremely polite and very helpful! He worked very quickly and even gave me a few tips on insulating my house. I will definitely refer people to balance point heating and andair conditioning”

– Cade M.

- Cade M.

Gas Furnace Repair in Loveland, CO 80538

November 30, 2018

“Friendly, thorough & punctual. Service Technician Jim came to our rental property twice in one week- first for regular maintenance & again for repair. During the second appointment (made that morning), Jim noticed DIY & faulty wiring which was causing our furnace to malfunction. He replaced and repaired the faulty parts and got our furnace running just in time for a cold night. Additionally, Anesia was extremely pleasant to talk with over the phone with scheduling appointments.”

– Kyle G.

- Kyle G.

We Take Pride In Our Work

Gas Furnace Maintenance in Fort Collins, CO 80521

January 7, 2020

“Jim was very friendly, did his job quick and informed us on things to check out and be careful of. All in all a job well done thanks dude!”

- Parker S.

Air Conditioner Repair in Windsor, CO 80550

June 1, 2019

“Jim came out and replaced a capacitor. Works great now… he was great to talk to and you can tell he really enjoys the job. Thanks, Jim!”

- Dan R.

Heat Pump Installation in Fort Collins, CO 80524

May 23, 2019

- John P.

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