Your comfort
matters

we are your Northern Colorado HVAC specialists

BOOK YOUR APPOINTMENT

NEW! Membership Plans

Your comfort
matters

we are your Northern Colorado HVAC specialists

BOOK YOUR APPOINTMENT

Residential

If you need repairs, maintenance, or a new system installed, the technicians at Balance Point are qualified and ready for any task.

Commercial

We specialize in commercial installation and repair so your place of business is always comfortable and productive.

Environmental

Our air quality experts have the specific knowledge and experience to evaluate and change your air quality.

Learn about our maintenance membership plans

SEE MEMBERSHIP PLANS

Welcome to Balance Point

Balance Point Heating & Air Conditioning is proud to be your local Lennox dealer. Our commitment to quality goes beyond our products and is also reflected in our reputation for excellence and integrity. Let us serve your heating and air conditioning needs today!

We offer all our customers honesty and dependability in all our services. Balance Point Heating & Air Conditioning is staffed with qualified professionals that can install, service, or repair all types of heating and air conditioning equipment.

We keep our trucks stocked with a wide variety of parts to ensure a timely repair.
We offer free estimates on installation or replacement of equipment.
We are available 24-hours a day for your emergency needs.
We offer service contracts to ensure your equipment is maintained regularly to maximize its efficiency and reliability.
We offer a lifetime craftsmanship guarantee on every job that we do

Free Second Opinion

With all the heating and cooling companies there are to choose from, it’s hard to know who to trust. That is why we offer a free second opinion.

If you’ve already called another heating and cooling company out to look at your furnace, air conditioning, water heater, or other heating and cooling equipment, and you’ve been told that the unit needs to be replaced, you can call Balance Point for a second opinion.

We’ll send out one of our experts and confirm the diagnoses—and we’ll do it for free!

“Providing a Perfect Balance of Indoor Comfort to Northern Colorado for Over 30 Years.”

Learn More About Our Company

The Highest Reviewed HVAC Contractor in the Area

Google Rating

4.9

Balance Point Heating & Air Conditioning

4.9

Craig Crownover

02:14 16 Sep 23

Balance Point always provides high quality and friendly service. We've used them for years and are never disappointed in the service. From the initial request to delivery and billing - they are a great team to work with.

Hannah Brickse

23:08 15 Sep 23

joy oppenheimer

20:10 13 Sep 23

Great jobs from estimate to completion. I've relied on Balance Point for many years.

Annie DeCoteau

22:49 01 Sep 23

We recently had our hot water heater, furnace, and AC replaced by Balance Point. From the sales associates to the installers, everyone was professional and easy to work with.

Eric Weber

18:00 01 Sep 23

Dave is professional, courteous, efficient extremely knowledgeable.

14:32 31 Aug 23

19:09 25 Aug 23

20:48 19 Aug 23

14:19 18 Aug 23

Anthony and David were professional and courteous throughout the process. They politely asked and answered all questions, were respectful of our home and landscape and meticulously cleaned up when finished. They were determined to complete the job before a predicted heat wave and despite our offers to feed them dinner, worked nonstop until 9:30 PM!! Their operations manager, Josh, joined them to complete the job so we could sleep in comfort that night. That is impressive work ethic!! We have never had a work crew demonstrate such a strong and professional work ethic!! We will be using and recommending Balance Point for any future needs!!

Jeanette Jacques

20:20 15 Aug 23

Anthony did an excellant job

Jeffrey Pontes

19:41 14 Aug 23

Mandy Drusbasky

02:41 08 Aug 23

Balance Point was able to fit me in same day that my AC wasn’t working. Being 9 months pregnant this was a must. Dave was very professional and knowledgeable. They were on time and my AC is running good as new. Highly recommend!

Janice

12:27 06 Aug 23

Jim Richardson

23:53 04 Aug 23

Completed a review of my mini split system to determine the reason the unit did not function. Great work in a timely manner. Charged what was quoted. Nice to have heat/air again.

Chris M.

16:54 01 Aug 23

Balance Point installed our entire HVAC system on our remodel 11 years ago and did a terrific job. Got us into a 90% efficient Furnace and did all of the venting etc. Over the years they have maintained the system and have done a great job. Our AC just went out after 15 years and I called them Monday evening and they were able to come out the next day and fix the issue (capacitor was blown out). Super happy with their promptness, knowledge and expertise. I would recommend them.

Lydia Augustine

15:47 19 Jul 23

Lori Moulet

21:26 03 Jul 23

Bob Williams

19:13 28 Jun 23

Dave was punctual and very professional. He tested the AC unit outside and tightened some connections. We did a test and it was working. We went inside and everything tested good and replaced the filter.

Boyd Sorem

17:48 28 Jun 23

Chris Lee

01:26 27 Jun 23

Super nice and informative.

Hayly Schmeiser

00:55 27 Jun 23

Very organized and detail oriented. Time was taken to thoroughly explain all issues and their respective resolve. System was repaired in one visit and is working impeccably. Wonderful experience. I highly recommend Balance Point Heating and Air Conditioning and especially Dave as a technician.

James Cooney

19:33 25 Jun 23

Excellent, responsible, helpful, responsive.

Chelsea M

22:11 22 Jun 23

Dave was super informative and very helpful in deciding what thermostat to go with for my system. I will definitely be using them again in the future!

mcron web

19:40 21 Jun 23

I had a great experience from start to finish with Balance Point Heating and Air Conditioning. Karen was super-friendly setting up the service call. She was able to fit me in for a same day appointment. Dave arrived on time and quickly diagnosed and resolved my issue with my air conditioner. Dave did a great job of explaining the issue and how he resolved it as well as answering a few questions.Great customer service all around!#illbeback

Lauren’s Private Channel Fort Collins, CO

13:10 19 Jun 23

We had a brand new HVAC system installed in our home this Spring. Callen and his crew were wonderful to work with and the work was done professionally and on schedule. We so enjoyed doing business with him and Balance Point that when one of our units at our store finally stopped working, I called Callen once again for a quote. He quoted the job, secured me great financing and started installation within a week! No other company offered that kind of promise or subsequent service. Needed help after we discovered this Spring (2023) that our A/C wasn’t creating cold air. Dave and am assistant came out and yes, after having some electrical work done the week prior, the breaker had been turned off. Always make sure the darn thing is actually turned on before calling for service! Dave did clean the unit coil and make sure all was in great operating condition. Did a great job, quick, and didn’t make me feel like an idiot for not checking the breaker box first! This is my only option in town for heating and A/C, period!

Debra Mellecker

01:52 16 Jun 23

We trust this company enough to just open our garage remotely and let them do their work. They always do a great job and will be our go to for everything HVAC.

Lee Kirkham

21:23 12 Jun 23

It was a good job all around. Helped me order the appropriate equipment for my house. Excellent installation. Very helpful and walking me through what they've done and how I can use the thermostat. I'm very pleased.

Ann Reichhardt

10:34 10 Jun 23

We contacted Balance Point Heating & Air Conditioning from a referral from Mitsubishi Electric to install a new Mitsubishi Multi-Zone Series Heat Pump and Rheem Heat Pump water heater. Beginning with making an appointment and communicating with the friendly office manager, Karen; meeting with the knowledgeable technician, Nick Mott, who made the detailed and precise quote of the equipment and installation costs; to the thoroughly expert and hard working technicians, Mick Welton and Kaleb White who installed the new system and removed the existing furnace and hot water heater -- all within four days -- it was a fine experience from beginning to end! We are impressed with the friendly and professional people employed by this company. Thank you all!

Sarah Waggoner

04:24 10 Jun 23

Mick and Kaleb were great!! Very professional, courteous and helpful!!I would gladly hire them again!!!

Jeremy Smith

17:05 08 Jun 23

Great company. Really take pride in their work.

Tricia Johnson

03:57 03 Jun 23

Nick was very knowledgeable and Kaleb did a great job with the AC and heat pump installation. He got the job done fast and efficiently, and acted in a professional manner.

Coy Wylie

17:08 19 May 23

Great guy. Friendly knowledgeable and got it done

Laura R.

16:55 08 May 23

I have used Balance Point for years! Dave is beyond professional and friendly! He's always on time and is happy to answer questions. I highly recommend Dave and Balance point!

Susan Martin

15:50 06 May 23

Anthony S-R was professional & did a great job heading up the install for our QuietCool whole house fan. Great product!

Zackery Whiting

14:39 05 May 23

Jeff Librant

20:16 24 Apr 23

Huge thank you to Karen and our service technician Alan from Balance Point!!They rapidly scheduled, diagnosed and assisted me with what I thought was a furnace humidifier noise issue in our vent system but was actually caused by our water pressure, simple fix the same morning I called. I am as always amazed by their customer service and care. So glad we chose Balance Point for our new AC, furnace and tankless water heater.

Karl Sutton

02:59 15 Apr 23

Balance Point did a great job with my heat pump installation. They got through a lot of work in one day - not just the heat pump but also raising the furnace and adding a humidifier.Everything was installed properly and neatly and I'm so glad that I'll have air conditioning for the summer!

Chester Nickell

01:22 14 Apr 23

The installers were prompt, courteous, and very thorough.

Joy Turner

20:56 13 Apr 23

Balance Point and Alan were so helpful in fixing our water heater, the repair was thorough and Alan was a great tech.

Cynthia Melcher

21:34 07 Apr 23

We just had a Lennox dual fuel (i.e., backup propane furnace and electric heat pump) air source heat pump installed by Alex Bowman and Anthony Saint-Roberts with Balance Point Heating and Air Conditioning. They were amazing problem-solvers as they wrangled the inside parts of the system into our very tiny utility closet with so little room to spare or maneuver. They were patient, kind-hearted, very professional, answered all our questions, and clearly intent on getting it all done just right, regardless of how nearly impossible it likely felt or how much time it took to work on site with sheet metal to custom build various duct/plenum sections so it would all fit the way it should so the system would run at its peak efficiency. They persevered until every detail was taken care of. We so appreciated their dedication. Ben, the salesperson we worked with, was also very patient and answered every one of our endless questions with generous explanations and reassurances. Karen in the office helped us out with issues we had accessing online paperwork from the financing company too. Now the new system is quietly purring along and we already feel more comfortable. We would recommend this company and our “A-Plus” Team of Alex and Anthony with all thumbs up!

Chris Guilianelli

21:54 09 Mar 23

Hot water heater maintenance.

Franco G. D'Orazio

16:26 08 Mar 23

Jim Passantino

22:11 03 Mar 23

We are very pleased with Balance Point's service and commitment to customer satisfaction. We recommend them very highly. Installers Anthony and Gage were excellent.

Kevin Bumby

20:27 02 Mar 23

Very knowledgeable about his trade. Friendly, courteous, and conscious about the job. Would and will recommend them to all

cathy norris

16:41 02 Mar 23

Jeny at the office and Dave at our home were both great and got the furnace going again!

Tom Gregory

22:44 28 Feb 23

I've worked with the folks from Balance Point for over 20 years. Their techs have corrected a number problems at my home and rentals. At times, these issues were caused by incorrect service from other companies. Balance Point stands behind their work.

Christian Norris

22:25 28 Feb 23

Dave persevered with our complicated system until he found and fixed all the problems.

Zach Smith

18:50 15 Feb 23

Great experience all around! We needed service in a hurry and Dave was at our house within an hour to diagnose our problem and get our furnace up and running. I will absolutely be a returning customer.

Steve Shilling

18:27 06 Feb 23

Rhonda Wolff

22:17 01 Feb 23

William Prange

17:19 30 Jan 23

Excellent communicator and well versed on our Lennox furnace.

Richard Ross

20:22 29 Dec 22

Todd Ogdie

09:37 27 Dec 22

They gave me an estimate which I accepted.They showed up on time.They did the work exactly as they said they would.They left the house spotless by vacuuming up after the work was completed.The cost was exactly as we agreed to in the estimate.I would do business with them again. Really nice people. I’d five star them. After a few years of working with them they have always taken care of me and were nice about it. That’s Priceless.The employees were professional and kind.Perfect.Thank you for a great jobWe love the whole home fan.—//—

Blake McCarty

01:09 26 Dec 22

Mick and Steven were professionals. They did a good job with the demolition of our old and the installation of our new furnace. I look forward to working with Balance Point in the future.

Susan Clarke-Ort

00:40 23 Dec 22

Sun zero temps- no heat! Allan got us back and running before another heatless night.

Melissa Campbell

19:13 22 Dec 22

Of course our furnace would die during a massive cold front. When I originally called I was told they were booked. VERY quickly I got a call back. The supervisor (I believe Jonathon, but it was early and I was cold) had anticipated such situations and had a guy with a cleared schedule. Mind you these calls were happening at 5:45a.m. . Dave came out a couple hours later and got us all taken care of. He was kind courteous and explained everything politely as he went. NOW WE HAVE HEAT! Whick I really appreciate.

Alan Williams

16:18 15 Dec 22

We had a humidifier installed on our gas furnace and a furnace check. The work was quoted, scheduled, and completed all in 2 days. We are very pleased with the salesmen's work with us, and installer and his work. The price very reasonalble for quality work.

01:26 03 Dec 22

21:11 02 Dec 22

03:20 12 Nov 22

19:29 02 Nov 22

I want to thank Balance Point for all the past years of excellent service I have received. I also want to thank the service tech., Don, who came recently to inspect my non-working furnace. I was assured that the furnace was fine but that I had incorrectly reinstalled the thermostat faceplate after replacing its batteries. He reattached it and then, above and beyond the call of duty, shoveled the snow from my driveway so I could pull my car out of the garage.Thank you, Balance Point and Don!Dennise M.

Derek Heginbottom

21:27 30 Oct 22

They are all very personable, and very professional. Service staff is excellent, install staff is excellent, all in all love this place and recommend them to everyone who asks me. I think more businesses should be more like these folks.

Mike Yoknis

16:39 27 Oct 22

Excellent, prompt, fixed it then implemented some improvements in the installation. Will use them again.

Daniel Jeung

00:25 23 Oct 22

I had them install a Whole House Fan last week. The installers, Tristan & Jesse were on time, polite, and cleaned up after themselves. So far, so good, and I haven't had to run my A/C since!Update: October 2022I called Balance Point to have them add a 2-unit Mini-split system for my home. I chose them because of the prior work that they performed for me. Anthony, Steven, and Julio were great installers. I also dealt with Ben (salesperson) again. Very happy with their work!

Donna Reidhead

20:44 19 Oct 22

Just finished a large installation for mini-splits in a 100-year-old home.Ben did a thorough job presenting alternatives, and I learned a lot. Only problem was with supply chain issues beyond their control, which delayed the project.Crew was on time every day, personable, and tidy.Office staff was attentive and great to work with, too.Even the City Building Inspector was extremely complimentary about how well the work was done and how great everything looked, too!All around a first rate job!Donna Reidhead

Hunter Lloyd

16:29 18 Oct 22

This group is very gracious and has been on the ball since we started working together. Can't rate them high enough! Alan did a great job and was highly personable

R & B Rogers

16:43 08 Oct 22

Allen was first out and professional, explaining what was wrong and options for resolution. We had a failing fan on the furnace.So...We needed to replace a failing furnace/AC system. After shopping four different companies in Fort Collins we initially decided on another company where we were expecting to have equipment installed for a fair amount less, however the equipment that was quoted, turned out to be unavailable. Bear in mind that this decision was not made in haste or concern over professional ability but out of financial, lets say bang for the buck reasons. After learning that the equipment was not available and would not be available till early 2023, I learned that the MOST IMPORTANT question to ask when getting a quote is, "can you get the equipment you quoted?"Well a return call to Ben at Balance Point was in order. I had some trepidation as I had just a day earlier declined their quote. He was gracious and we discussed our situation and he acknowledged that he had seen long lead times in the industry for equipment that Balance Point doesn't install. We expressed a budget concern and Ben put together another quote for us that was more budget friendly to our situation. We chose different equipment than what was on our first quote and ended up with a great quality unit, both furnace with new filter box and AC installed. The new units are much quieter than the initial units and the efficiencies are increased over the older 15 year old units so we hope to see a little savings on utilities.Let me say that when Ben originally came out to visit, he explained everything from heat pumps, dual fuel system to budget friendly simple systems with no pressure to pick one over another. He then did some measurements to calculate a heat load on our home for putting together his quotes. Very knowledgeable guy!!The install team Mick and Steven were courteous and on time. The installation was done with a professionalism that shows pride in workmanship. These guys care about their work, it's their signature. Our new system installation looks much more professional than what our builders installers had left us with for 15 years. Mick and Steven tidied up plumbing for drains, the wiring for power and controls so they were not hanging loose and looking unkempt. After our installation was complete we were scheduled for commissioning with their techs.If you are in need of a new or replacement system I would highly recommend reaching out to Ben at Balance Point. I learned a lot about AC, heat pumps and furnaces in speaking with Ben. We have a great system and it was budget friendly to our situation.Rich and Brenda Rogers

Russ Bobo

03:28 14 Sep 22

Dave C was professional, spent time educating me about the A/C equipment, and answered all my questions.

Robert Scandary

21:08 10 Sep 22

Anthony, Julio, and Shane were the consummate professionals for our installation. They informed us of their arrival time, had the necessary equipment for the job, and were incredibly thorough and detailed in their measuring, cutting, fastening, and installing of our Mitsubishi Heat Pump. They provided product information to us so that we were clear on its operation and future cleaning needs. All three of these technicians were absolutely excellent, and truly professional as Balance Point representatives! We couldn't be happier with their work!

James Womer

15:06 06 Sep 22

Awesome job, thank you Dave.

Joey B

23:15 22 Aug 22

Alan was outstanding. Explaining everything that he was doing to determine the problem and then what the solution would be. Extremely Friendly and knowledgeable. Thank you

Ken Atherton

18:51 17 Aug 22

Mick and Stephen were top of the line in all respects.

Lonnie

16:13 15 Aug 22

Tech was very pleasant and very informative. He took pride in this professionalism and work. It was a pleasure to have him do job.Thank you very much for sending a great employee.

Christopher Hurwitz

22:40 12 Aug 22

Fantastic! Trustworthy!

Larry Ewing

19:26 03 Aug 22

Very professional, thorough explanation, very timely & considerate when needing to use power tools

edward conlon

16:26 02 Aug 22

Terry Cochran

14:43 24 Jul 22

Mick and Steve were friendly, professional technicians and both did an excellent job of installing our air conditioning system. I’m very impressed with the sales and service at Balance Point and I won’t hesitate to use them again.

Gregory Block

19:23 20 Jul 22

We discovered a little problem with the condensation drain on one of our room units. We called Balance Point for service. They had a technician on a job in our area and made every effort to expedite our call. Dave Crownover came over directly following his scheduled service call. Dave quickly diagnosed the situation and used his technical knowledge, experience and ingenuity to find a effective and creative solution. The entire time he was on site with me he was genuinely polite and engaging. We discovered a common interest and he shared several tips with me that have checked out that saved me money. By the end of his service call the problem was resolved superior to the original situation and I had several leads to explore for my Jeep and the sense that I had a new acquaintance out on the trail. Based on my experience with Dave I would highly recommend Balance Point.

Glenda Delenstarr

14:51 14 Jul 22

Anthony and Julio were prompt, courteous, and explained the install well. Thank you

A Heuerman

13:38 14 Jul 22

They are impressive! I called them after Heart Heating and Cooling repeatedly cancelled on me and wouldn’t prioritize a new appointment for me. It was a very hot week and I’d already dealt with five days of no air conditioning at this point. They got me a next day appointment and they showed up well before the last hour of my quoted window. Alan was professional and courteous and above that honest! He explained the issue and options and what he could do to fix it, all without making promises he couldn’t keep or trying to sell us services we didn’t need (a huge issue with hvac companies, in my experience). The cost was less than expected and we have air again! Our whole family is grateful, as we were getting on each other’s last nerve in this hotbox!

Search Team

18:30 11 Jul 22

Balance Point technicians (Ben, Mick, Anthony and Julio) were courteous and pleasant from the first. They were prompt and professional from providing our bid through installation. They installed our whole house and attic fans in a relatively short time (3 hours) and carefully cleaned up afterwards. They were very responsive to any questions and concerns and instructed us in system operation. Fan openings into the house are unobtrusive and nice looking, and the fans are running quietly. We are looking forward to their great operation and good value going forward.

Jameson Jauken

22:15 07 Jul 22

Matt Simpson

20:02 03 Jul 22

The Balance Point team was super awesome! They spent extra time with me to explore options to retrofit my quirky old house with air conditioning. The installers were awesome and stopped to talk with me when there were important decisions to be made.

Vince Van Dyke

23:34 02 Jul 22

Excellent service, very professional

Michelle Kuster

16:28 22 Jun 22

Jill McVey

17:03 16 Jun 22

Anthony and Julio were very professional and polite and did a great job. They installed a complete system, including a new a/c, furnace, humidifier, and air purifier. I’m sure it wasn’t easy working on a cramped crawl space, but they were upbeat and got it all done in the promised amount of time. They also took time after installation to go over everything, which was really appreciated!

Quintus Callant

02:01 16 Jun 22

Great service great company! The technicians did an amazing job and left the area cleaner than when they arrived. Awesome job!

Marshall Gilreath

21:21 10 Jun 22

Great service!! They were able to work me in on the same day. Alan was extremely knowledgeable and was able to solve the problem. Will certainly use their services again.

Eric Allstott

19:42 10 Jun 22

The whole experience so far has been great. Very responsive and easy to work with. Everyone I've dealt with has been friendly and positive. Definitely will recommend them!

Joe Sayers

15:20 08 Jun 22

Very Professional and good to work with

David Howe

03:24 28 May 22

My 16 year old mini-split ductless system was installed by Balance Point Heating and Air, and they've maintained it ever since. Well, it was finally time to replace the system with a new one, so I asked Callen Kusmik for a proposal, and he sent the proposal that same day!Balance Point wasn't the cheapest proposal, but given the history I've had with them, and the fact that Callen was able to schedule the install to happen in only two weeks, he assured me they'd have all of the hardware ready to go. I had several questions about the proposal, and Callen responded within minutes of each. This is why I chose Balance Point.Install day comes, and as promised, and on time, Julio and Anthony tour the system, and get right to work. I felt 100% comfortable running errands, and letting them get to work. At every turn, they were polite, professional, and answered any questions I had.I requested that they keep the front door shut to keep the kitties in, and they did as such. They even cleaned up each evening so that the install areas were cleaner than when they started! The install took 2.5 days as they promised.I can't give enough kudos to Anthony and Julio in how they conducted themselves, and the degree of professionalism was truly an inspiration to watch unfold. They even had to deal with some nosey neighbors asking questions, and they did exactly what I requested, which was to refer these neighbors to myself.I can't speak highly enough of my entire experience with this AC system upgrade. Not only was the service absolutely top notch, but I had installed 2 tons of AC with four zones of mini split ductless in place of the old system (Mitsubishi), and I couldn't be more pleased with how the AC system is functioning. It works exactly as advertised.I know that if I were to have any trouble, Balance Point will answer the call, respond immediately, and send someone right away.If you want to support a local company who treats their employees right (I grilled Julio and Anthony on how they felt about working for Balance Point, and what they thought of their management, and they honestly reported they feel valued, and trusted as employees, and truly enjoy working for Balance Point. Icing on the cake for me.)I feel great about my investment, and Callen promised me, "we'll hit this out of the park for you, David." And they absolutely did.If your AC system needs maintained, or checked up for summer, do it now with Balance Point. They'll be responsive, truthful, helpful, and courteous. They are true professionals, and care about their customers, and the work they do, and it shows. Balance Point delivers on what they promise. You will not be disappointed.- David Howe -

Joe Magana

20:18 27 May 22

Keith Lanham

21:53 26 May 22

Very professional. On time, worked quickly, consistently checked for decisions, and I now have a house fan that works.

Justin Schuh

00:29 26 May 22

Wonderful company to work with and Alan was a total pro.Easy to schedule, good communication when they weren’t going to be on time, and really knowledgeable and happy technician.This is the card I have taped to my units now.

Bruce Smith

17:14 24 May 22

Rob Raymond

13:56 07 May 22

Staff was very friendly and helpful. Unfortunately I cannot give a 5 star rating just for that since Lennox, that they represent, was disappointing. The Lennox iComfort thermostat failed much earlier than furnace. And it cost $278 to confirm that and throw a dip switch to allow me to install $23 Honeywell thermostat rather than another error prone $1300 Lennox thermostat.

Gas Furnace Installation in Fort Collins, CO 80524

December 13, 2021

“What an amazing bunch of people these are. You really cannot go wrong using Balance Point. We had to replace our 31 year old Lennox furnace/air conditioning system. Ben came out, reviewed the situation, made some recommendations and told me his crew did “meticulous” work. He was spot on with his recommendation and indeed his crew did the most meticulous work I’ve ever witnessed. Mick and Joe created a mechanical work of wizardry. The office staff is to be commended for their outstanding communications and efficiency. Balance Point really strives to be the best and the efforts of their entire team left not a single complaint or dissatisfaction with their company. What a rarity these days!

- Dave K.

Gas Furnace Maintenance in Windsor, CO 80550

March 5, 2023

“Big Thank You to Dave Crownover for trouble shooting my furnace issues and replacing my thermstat! Dave was patient in explaining the issue. My furnace problem was fix in a timely manner. I will and already have “Highly Recommend” Balance Point to my family and friends! Awesome job I can’t thank you all enough. Reasonably priced too:)
Thank you Balance Point Heating & Air Conditioning. Dave’s very professional service technician. You are a 5 STAR company!
Barb E.”

- Barbara E.

Ductless Mini-Split Installation in Fort Collins, CO 80524

July 31, 2021

“From start to finish the project went smoothly. We wanted to heat and cool a farmhouse, built in 1899, that never had any central heat. Callen and the team from Balance Point designed and installed a Mitsubishi mini-split system to fit the requirements of the house and still work with the looks and feeling of the vintage structure. Additionally, their electrical subcontractor did a tidy, professional install on the new power feeds needed for the system. Everyone was friendly, competent, and left a clean worksite when they finished right on schedule.”

- Jim B.

Gas Furnace Repair in Fort Collins, CO 80525

March 2, 2023

“Jeny in the office is always a pleasure to speak with! Dave came out and persevered until he found the complicated problem with our furnace and fixed it right up. Thanks, guys!”

- Cathy N.

We Take Pride In Our Work

Heat Pump Analysis in Fort Collins, CO 80524

December 15, 2022

“Unclear about the proper performance of my heat pump in conjunction with our auxiliary furnace, I contacted Balance Point to request clarification. Jenny was amazingly conscientious in setting up a housecall with a certified technician in a timely manner. David Crownover arrived EARLY within the first 24 hours of my request and performed a thorough inspection of our system, succinctly explained the necessary aspects of our heat pump’s optimal performance, and made the necessary adjustments that would provide us with additional savings and overall satisfaction. Not only were David’s explanations comprehensive (including walking us through key suggestions for further troubleshooting measures on our part), but he was most adept at communicating with us on our non-technical level. He answered every single question we had and more. This is a man with excellent interpersonal skills who knows our system from top to bottom.

When we had our system installed by Balance Point two years ago, we were told that we could expect prompt and reliable service anytime we had questions or concerns. We are truly impressed to see a company live up to its promises and more!

We cannot recommend Balance Point more highly, for all of their service personnel continually show that they promptly respond to any of our needs and stand by their desire to make sure that we are completely satisfied with our system. Balance Point is not to be overlooked if you are in need of the best system and the most responsive and expert support!”

- Stan J.

Gas Furnace Maintenance in Fort Collins, CO 80526

October 31, 2022

“Alan did a thorough yearly maintenance on my heater. Alan seems to be a knowledgeable heater specialist.”

- Francoise C.

Air Conditioner Repair in Greeley, CO 80620

June 13, 2022

“Alan came by and was able to diagnose the problem quickly. He had the needed parts on his van so no need having to wait for him to run to pick them up and come back to repair the AC unit. He made suggestions for the future. He was professional and answered all of my questions. Would recommend them to anyone needing any kind of heating or air conditioning repairs.”

- Nate P.

Air Conditioner Maintenance in Fort Collins, CO 80526

September 7, 2022

“Dave came to solve a cooling problem in this late heat wave. He expertly and professionally solved it and made the house cool again.”

- Russ B.

Air Conditioner Installation in Berthoud, CO 80513

May 29, 2021

“Having been in sales for 30 years, I am very aware what good SERVICE entails. If i could give BalPoint 11 stars, I would!!! I hired BP to install a new ductless mini-split a/c system(Mitsubishi). From every aspect of consultation (Ben was professional/thorough in evaluating thermal dynamics & our needs), to the awesome install team (Anthony & Alex were respectful & patient, and as the install had its challenges, stayed until 7pm to finish & start system), to the final customer satisfaction review on site (Adam was great, and added the extra refrigerant needed due to our long line sets, without even questioning this expense to company), I/we could just not be more impressed, and incredibly happy we chose BP for this large investment! Follow up in the office was great, and original bid was honored 100%, even with extra time/materials not included in bid. This business is a great example of how to perform good service & customer satisfaction! Not the cheapest BUT, I am confident they provide the best over all VALUE in the HVAC space in NoCO. Thanks BalPoint team :-)”

- Robert H.

Gas Furnace Repair in Fort Collins, CO 80525

February 16, 2021

“We had an emergency! We came home to a house that was only 40 degrees. I called on a Saturday night with temperatures expected to be well below zero. My kids and I were so incredibly grateful to have Callen come out to repair my furnace. He was very kind and respectful and told us that he was going to fix it no matter what he needed to do. Every time I hear my furnace kick in, I thank Callen for the work he did! THANK YOU SO MUCH!!”

- Jaime J.

Water Heater Repair in Windsor, CO 80550

February 9, 2021

“Love this company. Called on a friday and they were here in 2 hours. Adam is a great service person. Friendly and courteous.”

- Kathryn I.

We Take Pride In Our Work

Gas Furnace Maintenance in Windsor, CO 80550

March 5, 2023

- Barbara E.

Gas Furnace Repair in Fort Collins, CO 80525

March 2, 2023

“Jeny in the office is always a pleasure to speak with! Dave came out and persevered until he found the complicated problem with our furnace and fixed it right up. Thanks, guys!”

- Cathy N.