Customer Testimonials

Balance Point Heating & Air Conditioning is committed to our customer’s total satisfaction. We believe nothing speaks louder than the words of a satisfied customer.

See what people have to say about our company and leave us a review on Google.


Air Conditioner Replacement in Loveland, CO 80537

“Fast friendly service. From start to finish everyone was very professional and personal. A few years ago we had Balance Point replace our furnace, a recommendation from a friend and we didn't hesitate to call them again.”

– Colin B.

Air Conditioner Installation in Windsor, CO 80528

“Balance Point recently replaced my furnace and air conditioner and I couldn’t be more pleased. Callen listened to my concerns and recommended options to address the issues with the old inefficient system. He answered all my questions and made sure I understood how the system would work and presented several options for me to consider. His team of Ken, Cole and Kevin worked together to correct problems with ductwork and installed the best system for me. Customer service and follow through has been outstanding. I highly recommend Callen and the Balance Point team”

– Joan B.

Whole House Fan Installation in Fort Collins, CO 80521

“The guys at Balance Point did a great job on our whole house fan. They were helpful and considerate every step- trying to decide what fan to go with to getting an even better face plate for our wall control.”

– Perrie B.

Air Conditioner Installation in Fort Collins, CO 80525

“Couldn't be happier with them. My hot water heater recently went out and Balance Point was quick to get out there and make sure I could replace it right away. I decided it was time to replace my ancient furnace and air conditioner at the same time. They offered several alternatives at various price points, explained the differences between them, and helped coordinate several rebates my final system selections were eligible for. Due to the design of my home, the space available install the system was limited and offered some challenges which they adapted to and handled with ease. They worked late on a Friday to make sure everything was up and running so I could use it if necessary over the weekend. I never hesitate to recommend Balance Point to friends and clients because they all have been happy with their work as well.”

– Amanda W.

Gas Furnace Installation in Fort Collins, CO 80525

“Balance Point went above and beyond in recent service and installation of our new furnace. We were able to get same-day service on our initial call, and after our furnace was pronounced DOA, we were quickly given a range of good price options for a new furnace. Callen, Cole, and Ryan were efficient and friendly throughout the installation process, and we absolutely LOVE our new furnace. They've been very helpful in guiding us through the process for getting rebates as well.”

– AJ J.

Gas Furnace Repair in Timnath, CO 80547

“Technicians were on-time, thorough and communicated the services that they performed. What more can a customer ask for?”

– Wendy S.

Indoor Air Quality Maintenance in Fort Collins, CO 80526

“I've been using Balance Point for my home needs since I watched there service technicians perform so professionally at the offices where my company was located before I retired. When I retired I asked Bill Kusmik for his recommendations for updating our 20 year old home system. He came out to the house and after reviewing the situation he sat down with me in the sun room and reviewed his recommendations. After I made our choices within as short time 4 technicians showed up to remove the old furnace and air-conditioning unit and install the new Lennox systems. It was amazing to see them work. I have had "0" problems since. Their technicians come each spring and fall to check out the systems for heating and/or cooling whichever is pending.

On another note. Our old hot water heater sprung a leak a while back. I called Bill and within an hour his crew showed up with a replacement and installed it without a hitch.”

– Larry E.

Gas Furnace Repair in Fort Collins, CO 80528

“Very Professional all the way around from the service tech to the office staff.”

– Steve B.

Gas Furnace Replacement in Fort Collins, CO 80524

“I have worked with the Balance Point company for many years. Their technicians have corrected at least 3 problems that were initially caused by poor service from other Fort Collins HVAC companies. Most recently, we identified that the gas furnace in one of my rental properties needed to be replaced. The problem was found on a Thursday and completed by the following Monday. Thank you.”

– Wayne G.

Gas Furnace Repair in Fort Collins, CO 80526

“Trustworthy, honest service; I appreciated the follow up and detailed explanation of the equipment. Thank you!”

– Margaret J.

Balance Point Heating & Air Conditioning

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Balance Point provides heating and cooling services in Fort Collins, Loveland, Windsor, Longmont, Boulder, Wellington, Greeley, Timnath, Johnstown, Laporte, Bellvue, Berthoud, Eaton and surrounding communities. View our service area.

Balance Point Heating & Air Conditioning

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